Softy Privacy Policy – Secure Shopping

Use of the Site

Welcome to Softy. This information policy explains how and why Softy collects information from users of its official website softy.com.pk We encourage you to carefully read this Privacy Policy before submitting any personal information. If you have any questions or concerns regarding this policy, please contact us at Info@softy.com.pk

Information We Collect

Softy may collect both personal and non-personal information when you interact with our website. Personal information is only collected when voluntarily submitted by users, while non-personal information may be collected automatically for website functionality and improvement purposes.

Use of Information

Softy does not, and will not under any circumstances, share, rent, or sell your personal information to any third party, except as outlined in this Privacy Policy.
We may use non-personal information in any manner we deem appropriate, including for analytics, website optimization, and internal business purposes. Personal data is never merged with non-personal data collected on our website.

Legal Disclosure of Information

We may disclose personal information when we believe it is necessary to comply with applicable laws or legal processes, such as responding to a lawful subpoena, warrant, or court order. Information may also be disclosed to:

  • Enforce or apply our website policies
  • Initiate, render, bill, and collect payments owed to us
  • Protect the rights, property, or safety of Softy and its users
  • Prevent fraudulent, abusive, or unlawful activities
  • Respond to situations involving an imminent threat of serious physical injury or loss of life

Data Protection & User Safety

We take reasonable measures to safeguard your personal information and protect our users from unauthorized access, misuse, or unlawful activities while using our website or services.

softy knitwear

User Feedback & Submissions

We value your feedback! Whether you send suggestions, ideas, or creative content to Softy, you grant us the right to use, edit, and share that content in any format — without restriction or obligation to compensate or reply.

While Softy is not obligated to monitor all submissions, we reserve the right to remove or edit any content we find offensive, unlawful, or inappropriate.

By sharing your comments, you confirm that they do not infringe on any third-party rights and do not include harmful or illegal material. You are fully responsible for the accuracy and impact of what you share.

Changes to These Terms

You can always review the latest version of Softy’s Terms of Use on this page.

Softy may update or modify these Terms at any time. Please check back periodically — your continued use of the website means you accept any updates or changes we make.

Information We Collect

We may collect the following information to enhance your Softy experience:

  • Name and contact details (including email address)

  • Demographic information such as postcode, preferences, and interests

  • Other information relevant to surveys, promotions, or offers